Work on finding and revealing the right KPIs for your company. Identifying and meaningfully computing the right ones will be the first step towards corrective actions when going in the wrong direction and rationalizing the always needed continuous improvement effort.
Picking the wrong KPIs could lead to wasting valuable resources for no good reason. So, collect only robust (reliable) KPIs you can take action on.
KPIs are extremely sensitive to every single company nature, consequently remember to always validate/adjust their definition and measurement to your own environment and needs. Do not reuse them from previous/external sources with thorough thinking.
Solution scalability and performance
Alignment of the IT to the Business Strategy
Solution Architecture quality
The Risk of “Ready to Use – Highly Customizable” Assets
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